How-To officially and legally unlock your iPhone with O2

If you own a Pay-As-You-Go or O2 contract iPhone and you want to unlock it to be able to use different SIMs from UK or from foreign countries when you’re off for work or holidays you need to¬†fill in O2’s standard¬†unlocking form.
You’ll receive a text confirmation of your request. Unlocking will take up to 14 days.

When you have a non-O2 SIM in the iPhone, plug it into iTunes and iTunes will confirm the iPhone has been unlocked.

Additionally visit the Unlock my iPhone page from O2 official website.

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